1. General Information

Business Name: Appellance
Website: appellance.com
Contact: Available via our contact page

2. Age Verification

Our products contain alcohol and are restricted to customers 18 years of age or older. By placing an order, you confirm that you are of legal drinking age in your jurisdiction. We reserve the right to request proof of age and refuse service to anyone who cannot provide valid identification.

3. Product Information

We strive to display our premium wines as accurately as possible. However, we cannot guarantee that your device's display of colours and product details will be completely accurate. All wines are subject to availability, and vintages may vary.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We accept major credit cards and other payment methods as displayed at checkout. We reserve the right to change prices without notice, though orders already placed will honour the price at the time of purchase.

5. Shipping and Delivery

We ship throughout Australia from Sydney. Delivery times vary by location and will be confirmed at checkout.

Shipping Rates

Enjoy free Australia-wide shipping on all orders over $200.

For orders below $200, flat-rate shipping applies based on your delivery location:

• NSW, VIC & ACT — $15

• SA & QLD — $25

• WA — $30

• TAS & NT — $40

Delivery Times

We aim to dispatch orders as quickly as possible. Delivery times vary depending on your location, seasonal demand and courier availability.

Signature on Delivery

Signature on delivery is required for all alcohol shipments to verify age. If no one is available to sign, the courier may leave a card with instructions for collection or re-delivery.

Damaged or Delayed Deliveries

We take responsibility for your order and do our best to ensure it arrives safely.

Occasionally, courier delays or breakages can occur outside our direct control. If your order arrives damaged or experiences an unexpected delay, please contact us and we will work to make it right.

6. Case Pricing

We offer 15% off when you purchase six or more bottles in a single order. This discount applies whether the bottles are the same or a mix. 

7. Privacy and Data Protection

We are committed to protecting your privacy. Personal information collected during your purchase is used to process your order, communicate with you, and improve our service. We do not sell your personal information. We may share information with third parties where necessary to provide our services, including shipping carriers and payment processors. For full details, please see our Privacy Policy.

8. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Appellance or is used by Appellance with appropriate permission, and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our express written permission, except as permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, Appellance shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded, restricted or modified, including rights under the Australian Consumer Law.

10. Responsible Service of Alcohol

We are committed to the responsible service of alcohol. We reserve the right to refuse service or delivery where required or permitted by law, including where we reasonably believe alcohol is being purchased for or supplied to a minor or where delivery cannot lawfully be completed.

Please drink responsibly.

11. Governing Law

These Terms and Conditions are governed by the laws applicable in New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts and tribunals of New South Wales and any courts entitled to hear appeals from them, subject to any rights you may have under applicable law.

12. Changes to Terms

We reserve the right to update these Terms and Conditions from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our contact page.

Last updated: September 2026